We build and run the email and SMS engine that grows the share of revenue your brand keeps, measured honestly, and backed by a guarantee.
Most DTC brands leave 20-30% of their revenue sitting untouched in their email and SMS list. You already paid to acquire those customers. Shorebreak makes them buy again.
Three moving parts, run end to end, so retention stops being an afterthought.
High-converting pop-ups and sign-up flows that turn anonymous traffic into subscribers you own, on channels no ad platform can tax.
Lifecycle flows from welcome to post-purchase that move first-time buyers to second, third, and fourth orders on autopilot.
Campaigns, segmentation, and SMS that turn buyers into repeat customers, the highest-margin revenue your brand has.
One senior operator owning strategy, build, and execution across email and SMS.
A retention plan built around your margins and your customer data, not a template. We map the flows and campaigns that actually move revenue.
The core automations most brands run half-built: welcome, abandonment, post-purchase, winback, replenishment, and SMS, done properly.
A tested cadence of campaigns and sends, segmented so your list stays healthy and your best customers hear from you the right amount.
On-brand emails that look premium and read like a person. Every send is built to convert, not just to look good.
Klaviyo-attributed, a stated window, benchmarked against your baseline. No inflated numbers to justify a fee.
Month to month, 30-day out. We keep the account because results earn it, not because a contract traps you.
The operator who builds your account is the one who runs it. No junior hand-offs.
Shorebreak is deliberately lean. You work directly with the person building and running your email and SMS, someone who has spent years growing DTC brands and knows what actually moves contribution margin, not just open rates. That's the whole point: senior attention, honest numbers, and a guarantee that only works if you win.
— Jean, Founder
DTC and ecommerce brands, typically doing $50K to $500K a month, that have a customer list they're under-monetizing through email and SMS.
A flat monthly retainer plus an optional performance share on the revenue we drive above your baseline. No hidden platform markups. We cover the exact numbers on your strategy call.
For qualified brands, we'll grow email and SMS to at least 25% of your total revenue within 90 days, measured in Klaviyo and fully auditable, or you don't pay the retainer until we hit it.
Very little. After onboarding and brand alignment, we run the channel. You review and approve, we do the work.
No. Month to month, 30-day notice. We keep clients on results, not lock-in.
Klaviyo for email and SMS is home base, on Shopify. On another stack? Mention it on the call.
A 30-minute session where we audit your retention setup, show you the real percentage email and SMS should be driving, and hand you the plan to get there, whether or not we work together.